FAQs
Have a question ? We are here to help.
Do your lab grown diamonds come with certification?
Yes. Engagement rings featuring a center diamond over 1 carat include an IGI certificate, while those under 1 carat come with a certified appraisal. All other jewellery pieces also include an appraisal.
When will I receive my item?
Our standard order processing time is approximately 10 business days before shipping. Please note that processing times may vary depending on the specific product ordered. The estimated shipping timeline is listed on each product page for your reference. If you have any questions about the processing time for a particular item, please don’t hesitate to contact us. We’re happy to assist!
Do you offer custom jewelry design services?
Yes, we do. Just email us with your inspiration or fill out or 30 Second Free estimate form.